FAQ
Web Hosting Questions, Answered
Everything people ask us before and after ordering. If your question is not here, WhatsApp us and we will answer it and probably add it to this page.
Plans and pricing
How much does web hosting cost in Pakistan?
ProWebHosting plans start at Rs. 8,000 per year for a single website and go up to Rs. 30,000 per year for unlimited storage, bandwidth and domains. Every plan includes DirectAdmin, a free SSL certificate and email accounts, with no setup fee.
Is there a monthly plan?
Plans are billed yearly. Yearly billing keeps the price low and avoids monthly payment admin; the per-month equivalent works out to roughly Rs. 667 for the Promotional plan.
Can I upgrade later?
Yes. You can move to a higher plan at any time by paying the difference for the remaining term. The upgrade happens on the same server, so there is no migration and no downtime.
What does "unlimited" mean on the Business plan?
Unlimited storage, bandwidth, addon domains and databases means we do not cap those numbers for normal website use. Shared servers still have fair-use limits on CPU (one full core) and entry processes (45) so that one account cannot slow down others.
Is there a setup fee?
No. The yearly price is the full price. There are no setup, SSL or migration fees.
Technical
Which control panel do you provide?
Every plan runs on DirectAdmin. It covers the same jobs as cPanel (domains, email, files, databases, SSL, backups) with a simpler interface and lower licensing cost, which is one reason our plans are affordable.
Where are your servers located?
Our servers are in Europe, on well-connected international routes with stable power and cooling. For visitors in Pakistan, page loads from Europe are fast, and the location works well if you also have customers overseas.
Which PHP versions are available?
You can select the PHP version per domain from DirectAdmin. We keep current, supported PHP releases available so WordPress and modern frameworks run on a fast and secure version.
Can I host WordPress?
Yes. WordPress installs in a couple of clicks from the app installer in your DirectAdmin account, or manually by uploading the files and creating a MySQL database. See our WordPress hosting page for details.
Do you provide email with hosting?
Yes. Every plan lets you create email accounts on your own domain in DirectAdmin, with webmail and standard IMAP and SMTP settings for Outlook and phones.
Is SSL really free?
Yes. Certificates are issued by Let’s Encrypt from inside DirectAdmin and renew automatically, so your site shows the padlock without any yearly SSL fee.
Payments, support and guarantees
How do I pay for hosting?
We accept JazzCash, Easypaisa and bank transfer. Message us on WhatsApp with the plan you want; we send payment details, confirm the payment, and set up your DirectAdmin account.
Do you offer a money-back guarantee?
Yes. Every plan comes with a 30-day money-back guarantee. If the hosting does not work for you in the first 30 days, tell us and we refund the hosting fee.
Can you move my existing website to ProWebHosting?
Yes, we migrate existing websites free of charge. Send us your current hosting login or a backup on WhatsApp, we copy the files, database and email, and you test everything before the DNS is switched.
Do you sell domain names?
Not at the moment. Register your domain with any registrar and we will help you point its nameservers or A record to your hosting account. It usually takes a few minutes of work and a short wait for DNS to update.
What are your support hours?
Monday to Friday, 9:00 AM to 5:00 PM Pakistan time, on WhatsApp and email. Emergency support for hosting outages is available 24 hours a day, every day of the year.
Ready to host your website in Pakistan?
Message us on WhatsApp with your domain name and what you are building. We reply during office hours with a plan recommendation and payment details for JazzCash, Easypaisa or bank transfer.
Monday to Friday, 9:00 AM to 5:00 PM (PKT). Emergency support is available 24/7/365 for hosting outages.